Property Management Services For Investors

What to expect

New owners who sign up and choose Kasteel Property Management can expect a smooth, stress-free transition into professional property management. From the initial introduction to their dedicated property manager through tenant placement and ongoing management, every step is handled with the goal of protecting their investment and maximizing rental success.

The process includes property setup, marketing, professional photography, tenant screening, lease coordination, rent collection, maintenance management, inspections, and detailed financial reporting through an online owner portal. Proactive maintenance and regular inspections help preserve the property’s long-term value, while efficient move-out and re-listing procedures help minimize vacancy time.

The result is a professionally managed investment property that generates passive income while reducing the day-to-day responsibilities of ownership.

Click through the flowchart to learn more about each step of the process!

Simple Predictable

Property Management fee comparison

For 10 or more units call us for bulk pricing!

Don’t be fooled by low advertised management rates that come with a long list of additional fees. At Kasteel, we believe in straightforward, competitive pricing with more services included.

Service/Fee

Industry Standard

Leasing Only

Kasteel Full Service

ONE TIME Sign-up Fee (Inclueds Professional Photography)

$200-$400 one-time

$275 first unit, $250 each additional unit.

$275 first unit, $250 each additional unit.

Management Fee

6-12% of monthly rent

5% of 12 month's rent

10% of monthly rent

Leasing/Tenant Placement Fee

$50-$300 or 25-50% of one month's rent

$0

$0

Screening Fees*

$35-$50 to applicants

$0

$0

Vacancy Fees*

$50–$300 or 25–50%of one month's rent

$0

$0

Weekly Vancancy Report*

$25-$100/ month while vacant

$0

$0

Warrantied Keypad Lock*

Often Not Provided

Not Included

$0

Updated Professional Photos

$150-$300

Not Included

$0

Maintenance Markup

5-25%

Not Included

0%

Eviction Insurance*

$150-$500+ plus court costs and additional fees

Not Included

$0

Tenant Move-in Inspection Report

Often not provided

$0

$0

Annual Agent inspection

$0–$100

Not Included

$0

Annual Proactive Maintenance Inspection Report

Often not provided

Not Included

$0

Appliance Delivery Program

Often not provided

Not Included

$0

(See management agreement for details of fees and services.)

Screening Fee: Traditional property managers often charge applicants a screening fee to cover background checks, credit checks, and other application-related expenses. These fees can sometimes discourage applicants or delay the leasing process.

Vacancy Fees: Some property management companies charge owners an additional monthly fee while their property is vacant, even though the property is not generating rental income. We don’t.

Weekly Vacancy Report: Kasteel provides owners with weekly vacancyupdates so they can stay informed about marketing activity, showings, and progress toward filling their rental.

Warrantied Keypad Lock: Kasteel’s integrated keypad lock system connects directly with our software, allowing us to manage access for showings and tenants without repeatedly changing physical keys. The system includes a warranty.

Eviction Insurance: Most property management companies do not include an attorney retainer in their standard services. Kasteel has an attorney on retainer that allows our management team to receive legal guidance regarding tenant-related situations and lease questions. It also covers eviction and court costs, if needed, at no additional cost to the owner.

Appliance Delivery Program: Kasteel pays an annual membership fee so our clients can recieve free appliance delivery.

New Property Minimum Standards

Getting your property rent-ready is one of the most important steps in protecting your investment and attracting quality tenants. Our minimum property standards are designed to ensure homes are safe, well-maintained, and positioned to rent quickly while reducing future maintenance issues. What does this mean for you? We can help you understand exactly what is needed to prepare your property for the rental market . . . Learn more

Attorney Retainer Program

We recognize the great responsibility that has been entrusted to us in managing someone’s investment property. To protect our Owners and their investments, we have an attorney on retainer that specializes in landlord/tenant law. What does this mean for you?  We can . . . learn more

Tenant Liability Insurance Program

Protecting your investment is a priority to us, so we require all tenants to carry tenant liability insurance. While this is not a replacement for your own landlord insurance coverage, it does provide an added layer of protection against accidental damage . . . learn more

How We Handle Vacancies

Vacancies can quickly become one of the biggest costs for a rental property owner, which is why we make filling your property a top priority. Our process is designed to minimize downtime, attract qualified applicants, and keep your investment generating consistent income. What does this mean for you? We can . . . learn more

New Owner FAQs

We provide full property management services. We find the tenants, screen the tenants, enforce the lease, collect rent, do inspections, coordinate maintenance issues, handle move outs and move ins, take care of evictions – if needed. In short we take care of all the details and work so you don’t have to. You will have your own online portal to access current and past monthly statements, invoices, tax documents, and an annual summary.

Don’t be fooled by low advertised management rates that come with a long list of additional fees. At Kasteel, we believe in straightforward, competitive pricing with more services included. See our Owners page for a full breakdown of our pricing, services, and how we compare.

The property owner is responsible for the property’s bills and payments.

In addition to a professional For Rent sign at the property and being listed on our website, it will be posted to dozens of online classified websites and refreshed weekly. Once we have the ad written and the pictures uploaded, our top of the line software is capable of sending the ads out to all the big websites with the simple click of a button. Anyone looking will easily be able to find your property for rent.

Usually 2-3 weeks, sometimes less. Vacancies are a major focus for us because we understand a vacancy can be a property owners biggest expense. Because we jump right on it, we often succeed at getting new tenants lined up to move in before the old tenants have even moved out.

When deciding what to charge for rent we will gladly help by giving professional advice, but ultimately the property owner is the boss. Once it’s listed we will monitor how it’s going and give you feed back and suggestions if a change is needed. Reviewing other ads for similar homes nearby is a great way to get an idea of what price range you can expect.

If the lawn is clearly divided for each unit, then it is typically the tenants responsibility to mow, weed and fertilize as needed. There is no required care regiment that they need to do though. It just comes down to, if the lawn looks good, then they are doing a good job. If the yard is pretty complicated, with a lot of shrubbery, flower beds, gardens, and such, then we should consider having a yard care service take care of it and have it included with the rent.

Typically, for a rental, the simpler the yard is, the better.

If the yard is more of a community area and not easily divided for each unit, like a 4-plex might have, then the owner is responsible for the cost of maintaining it.

If it’s a single family residence or unit that has its own individual meters and billing, then it can be the tenants responsibility. For any utilities that have one meter for multiple units it’s typically the property owners responsibility or paid by an HOA.

Ultimately, that bill is the property owners responsibility and if it doesn’t get paid, the HOA comes after the owner not the tenant. It’s not wise to leave that responsibility in the tenants’ hands. In turn we always charge as much for rent as we can to help cover these type of expenses for the property owner.

Yes. Most places we manage do not allow pets and that is always what we recommend.

On the 10th of each month, or the next business day if that is a weekend or holiday, you’ll get an email letting you know you have a new statement in your portal and it will include a link to log in. In your portal look for the navigation bar on the left and click “Statements.” You will also receive the deposit in your bank account on that same day each month. The first deposit into your bank account can take a few extra days because the bank has to verify the account.

We do not manage ADUs or in-home apartments where the homeowner lives on the same property.

 Local zoning and practical realities of shared spaces (utilities, HVAC, parking, yard use, and maintenance access) usually require greater owner involvement and make third-party management impractical.

 In these situations, it is more practical, and the homeowner typically prefers to handle things in a way that best suits their living arrangements and relationship with the tenant.

We cover all of Utah County and the southern half of Salt Lake County. We do not manage commercial properties, but we manage most types of residential properties. There are a few exceptions: we do not manage homes that are more than 40 years old or rent out individual rooms within a home. We have a couple of videos that explain some of the reasons behind these exclusions: Renting Individual Rooms, and Risk Reduction Tips

Yes. We require a $300 owner reserve, which is waived for owners with multiple units.

This is your money, held in a trust account and reflected on your monthly owner statement. It helps cover occasional expenses, such as maintenance, without delays. If funds are used, the reserve is replenished from the following month’s rental income.

Owner Portal Login

Owner Videos

Help, I Need My Rental Filled

What to Charge for Rent

How to Screen Tenants

Attorney Retainer Program

Our Commitment

What Our Owners Think

Our Blog

What Should I Charge for Rent?

https://youtu.be/eti9uk6e-uw HOW TO SET THE RIGHT RENT PRICE: TIPS AND FACTORS TO CONSIDER  People often want to know how to set the right rent price. Here are some tips and factors to consider. There are right ways and wrong ways to determine what you should charge. A home sitting empty

Read More

How to Pick the Right Property Management Company

Picking the right company to manage your investment property can mean the difference between saving you thousands of dollars versus costing you thousands of dollars. A good management company should be able to prevent a lot of problems before they happen. If they are organized, they should have form letters

Read More

Sign Management Agreement

Contact us today to learn more about our management agreement!

Jeff Stinson

Owner/Principal Broker/Property Manager

P: (801) 787-1177

T: (484) 660-1261

jeff@kasteelproperty.com

Kim Stinson

Marketing/Business Development

P: (801) 787-1177

T: (801) 787-1177

kim@kasteelproperty.com

We look forward to communicating with you!

Utah County

Main Office: (801) 787-1177

Text: (484) 660-1261info@kasteelproperty.com

Pay Management Fees

Don’t be fooled by low advertised management rates that come with a long list of additional fees. At Kasteel, we believe in straightforward, competitive pricing with more services included. See our Owners page for a full breakdown of our pricing, services, and how we compare. (LINK TO OWNERS PAGE BY FEES)

Owner Reserve (waived for owners with multiple units): $300

This is your money, held in a trust account and reflected on your monthly owner statement. It serves as a reserve for occasional expenses, such as maintenance. When funds are used, the reserve is replenished from the following month’s rental income.

Property Setup

Professional Photos Taken

Property listed and Marketing launched

In addition to a professional For Rent sign at the property and being listed on our website, it will be posted to dozens of online classified websites and refreshed weekly. Once we have the ad written and the pictures uploaded, our top of the line software is capable of sending the ads out to all the big websites with the simple click of a button. Anyone looking will easily be able to find your property for rent.

Review and Adjust

Adjust rental price according to number of inquiries

When deciding what to charge for rent we will gladly help by giving professional advice, but ultimately the property owner is the boss. Once it’s listed we will monitor how it’s going and give you feed back and suggestions if a change is needed. Reviewing other ads for similar homes nearby is a great way to get an idea of what price range you can expect.

On-going Management

We provide full property management services. 

  • Rent collection and owner payments
  • Tenant communication and lease enforcement
  • Property inspections and maintenance coordination
  • Move-ins and move-outs
  • Vacancy marketing and tenant placement
  • Credit, background, income, and rental history screening
  • Eviction coordination, if needed
  • Online owner portal with statements, invoices, tax documents, and annual summaries
  • No markup on maintenance invoices
  • Regular property oversight to help protect and maintain your investment property
  • lease enforced
  • maintenance coordinated (no markup)
  • inspections completed
  • Owner portal access (statements, invoices, tax docs)

Tenant Moves IN

How we handle the move-in process

We work to make the move-in process smooth, efficient, and transparent for both tenants and owners. Every applicant goes through a detailed screening process that includes reviewing credit history, criminal background, employment and income verification, and previous landlord references to help ensure qualified tenants are placed in your property.

Once approved, tenants are required to promptly sign the lease and pay the security deposit electronically so the property can be taken off the market right away. Before move-in, all required documentation must be completed, including proof of income, identification, and any applicable co-signer or housing assistance paperwork.

Our team coordinates the lease signing process, move-in funds, liability insurance setup, and any final property preparations to ensure tenants are fully informed and ready for a successful tenancy from day one.

Tenant Placement

When placing tenants we:

  • Conduct Pre-screening
  • Do Credit and Background Checks
  • Process applications 
  • Get the lease signed
  • Collect deposit and first Month’s rent 

Watch this video for more info on our tenant screening process!

You Get Paid

We Provide

  • Monthly Direct deposit
  • Owners Statement

Annual Maintenance Inspection

Included in our management by default!

Our trained, in-house maintenance team conducts a thorough inspection of your property to ensure everything is functioning as it should. We evaluate all major systems, assess the overall condition of your home, and note the age of key components. This proactive check helps keep your property in top shape and prevents small issues from becoming larger problems. After the inspection, we provide a detailed report outlining our findings and any recommended preventative maintenance. This proactive approach helps identify areas that may need attention before they become larger problems, keeping your property in top shape and maintaining its value.

Tenant Moves?

What happens if your tenant moves?

  • They give 30-day notice
  • Property listed as soon as notice is given – goal is to have a new lease signed before the previous tenant moves out.
  • Property cleaned and inspected
  • Deposit charged for any damages
  • New tenant is placed
  • Any remaining deposit returned to the previous tenant within 30 days of move-out.

Enjoy Your Fully Managed Property!

END RESULTS!

  • Fully managed property
  • Regular passive income
  • Owners can relax without the headaches of self-managing.

Padgett REalty group & Realty path

Tracy and her team are seasoned real estate consultants with 35 years of combined experience, specializing in guiding investors to lucrative property investments. With her keen eye for market trends and exceptional negotiation skills, Tracy has established herself as a trusted advisor in the real estate industry, consistently delivering profitable outcomes for her clients.

Tracy Padgett

https://tracypadgett.realtypath.com/

Planet Home Lending

With 40 years of experience under my belt, I’m your go-to mortgage loan advocate ready to turn your real estate dreams into reality!  Let’s navigate the mortgage maze together and unlock the best solutions for your portfolio!

Maralee Jensen

https://planethomelending.com/mortgage-loan-officers/utah/spanish-fork/maralee-jensen/

Innovative Mortgage Alliance

  • We strive for a three week closing
  • Your own portal to view live progress of files and upload important docs
  • Four business hour response time, or less
  • We pay per diem if escrow closes late for reasons within our control
  • Same Day Pre-Approvals
  • We’ll strive to provide you the lowest rates and fees possible
  • Twice weekly communication on files in process
https://www.innovativerates.com/

Quality Restoration

Quality Restoration has been helping individuals, families, and businesses recover from unexpected losses due to flood, fire, and other natural disasters since 2001. They are experts at navigating the insurance claims process. They work with your insurance company, as your advocate, to ensure that you are made whole in every way possible. No one plans to have a flood, fire, or some other natural disaster; but when it happens, it’s nice to know that the friendly team at Quality Restoration will be there for you 24 hours a day 7 days a week, 365 days a year.

http://www.qrestore.com/

Anchor Property Maintenance

With 15+ years of experience in the construction world, we have the skills to fix just about anything. Anchor Property Maintenance officially started in 2017 providing services from little repairs to full remodels. Our favorite projects are the unique ones that other people can’t quite figure out or rather not do. We are passionate about quality work and always strive to go above and beyond to make that happen!

https://www.anchorpropertymaintenance.com/