Property Management Services For Investors
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What to expect
New owners who sign up and choose Kasteel Property Management can expect a smooth, stress-free transition into professional property management. From the initial introduction to their dedicated property manager through tenant placement and ongoing management, every step is handled with the goal of protecting their investment and maximizing rental success.
The process includes property setup, marketing, professional photography, tenant screening, lease coordination, rent collection, maintenance management, inspections, and detailed financial reporting through an online owner portal. Proactive maintenance and regular inspections help preserve the property’s long-term value, while efficient move-out and re-listing procedures help minimize vacancy time.
The result is a professionally managed investment property that generates passive income while reducing the day-to-day responsibilities of ownership.
Click through the flowchart to learn more about each step of the process!
Simple Predictable
Property Management fee comparison
For 10 or more units call us for bulk pricing!
Don’t be fooled by low advertised management rates that come with a long list of additional fees. At Kasteel, we believe in straightforward, competitive pricing with more services included.
Service/Fee
Industry Standard
Leasing Only
Kasteel Full Service
ONE TIME Sign-up Fee (Inclueds Professional Photography)
$200-$400 one-time
$275 first unit, $250 each additional unit.
$275 first unit, $250 each additional unit.
Management Fee
6-12% of monthly rent
5% of 12 month's rent
10% of monthly rent
Leasing/Tenant Placement Fee
$50-$300 or 25-50% of one month's rent
$0
$0
Screening Fees*
$35-$50 to applicants
$0
$0
Vacancy Fees*
$50–$300 or 25–50%of one month's rent
$0
$0
Weekly Vancancy Report*
$25-$100/ month while vacant
$0
$0
Warrantied Keypad Lock*
Often Not Provided
Not Included
$0
Updated Professional Photos
$150-$300
Not Included
$0
Maintenance Markup
5-25%
Not Included
0%
Eviction Insurance*
$150-$500+ plus court costs and additional fees
Not Included
$0
Tenant Move-in Inspection Report
Often not provided
$0
$0
Annual Agent inspection
$0–$100
Not Included
$0
Annual Proactive Maintenance Inspection Report
Often not provided
Not Included
$0
Appliance Delivery Program
Often not provided
Not Included
$0
(See management agreement for details of fees and services.)
Screening Fee: Traditional property managers often charge applicants a screening fee to cover background checks, credit checks, and other application-related expenses. These fees can sometimes discourage applicants or delay the leasing process.
Vacancy Fees: Some property management companies charge owners an additional monthly fee while their property is vacant, even though the property is not generating rental income. We don’t.
Weekly Vacancy Report: Kasteel provides owners with weekly vacancyupdates so they can stay informed about marketing activity, showings, and progress toward filling their rental.
Warrantied Keypad Lock: Kasteel’s integrated keypad lock system connects directly with our software, allowing us to manage access for showings and tenants without repeatedly changing physical keys. The system includes a warranty.
Eviction Insurance: Most property management companies do not include an attorney retainer in their standard services. Kasteel has an attorney on retainer that allows our management team to receive legal guidance regarding tenant-related situations and lease questions. It also covers eviction and court costs, if needed, at no additional cost to the owner.
Appliance Delivery Program: Kasteel pays an annual membership fee so our clients can recieve free appliance delivery.
New Property Minimum Standards
Getting your property rent-ready is one of the most important steps in protecting your investment and attracting quality tenants. Our minimum property standards are designed to ensure homes are safe, well-maintained, and positioned to rent quickly while reducing future maintenance issues. What does this mean for you? We can help you understand exactly what is needed to prepare your property for the rental market . . . Learn more
Attorney Retainer Program
We recognize the great responsibility that has been entrusted to us in managing someone’s investment property. To protect our Owners and their investments, we have an attorney on retainer that specializes in landlord/tenant law. What does this mean for you? We can . . . learn more
Tenant Liability Insurance Program
Protecting your investment is a priority to us, so we require all tenants to carry tenant liability insurance. While this is not a replacement for your own landlord insurance coverage, it does provide an added layer of protection against accidental damage . . . learn more
How We Handle Vacancies
Vacancies can quickly become one of the biggest costs for a rental property owner, which is why we make filling your property a top priority. Our process is designed to minimize downtime, attract qualified applicants, and keep your investment generating consistent income. What does this mean for you? We can . . . learn more
New Owner FAQs
We provide full property management services. We find the tenants, screen the tenants, enforce the lease, collect rent, do inspections, coordinate maintenance issues, handle move outs and move ins, take care of evictions – if needed. In short we take care of all the details and work so you don’t have to. You will have your own online portal to access current and past monthly statements, invoices, tax documents, and an annual summary.
Don’t be fooled by low advertised management rates that come with a long list of additional fees. At Kasteel, we believe in straightforward, competitive pricing with more services included. See our Owners page for a full breakdown of our pricing, services, and how we compare.
The property owner is responsible for the property’s bills and payments.
In addition to a professional For Rent sign at the property and being listed on our website, it will be posted to dozens of online classified websites and refreshed weekly. Once we have the ad written and the pictures uploaded, our top of the line software is capable of sending the ads out to all the big websites with the simple click of a button. Anyone looking will easily be able to find your property for rent.
Usually 2-3 weeks, sometimes less. Vacancies are a major focus for us because we understand a vacancy can be a property owners biggest expense. Because we jump right on it, we often succeed at getting new tenants lined up to move in before the old tenants have even moved out.
When deciding what to charge for rent we will gladly help by giving professional advice, but ultimately the property owner is the boss. Once it’s listed we will monitor how it’s going and give you feed back and suggestions if a change is needed. Reviewing other ads for similar homes nearby is a great way to get an idea of what price range you can expect.
If the lawn is clearly divided for each unit, then it is typically the tenants responsibility to mow, weed and fertilize as needed. There is no required care regiment that they need to do though. It just comes down to, if the lawn looks good, then they are doing a good job. If the yard is pretty complicated, with a lot of shrubbery, flower beds, gardens, and such, then we should consider having a yard care service take care of it and have it included with the rent.
Typically, for a rental, the simpler the yard is, the better.
If the yard is more of a community area and not easily divided for each unit, like a 4-plex might have, then the owner is responsible for the cost of maintaining it.
If it’s a single family residence or unit that has its own individual meters and billing, then it can be the tenants responsibility. For any utilities that have one meter for multiple units it’s typically the property owners responsibility or paid by an HOA.
Ultimately, that bill is the property owners responsibility and if it doesn’t get paid, the HOA comes after the owner not the tenant. It’s not wise to leave that responsibility in the tenants’ hands. In turn we always charge as much for rent as we can to help cover these type of expenses for the property owner.
Yes. Most places we manage do not allow pets and that is always what we recommend.
On the 10th of each month, or the next business day if that is a weekend or holiday, you’ll get an email letting you know you have a new statement in your portal and it will include a link to log in. In your portal look for the navigation bar on the left and click “Statements.” You will also receive the deposit in your bank account on that same day each month. The first deposit into your bank account can take a few extra days because the bank has to verify the account.
We do not manage ADUs or in-home apartments where the homeowner lives on the same property.
Local zoning and practical realities of shared spaces (utilities, HVAC, parking, yard use, and maintenance access) usually require greater owner involvement and make third-party management impractical.
In these situations, it is more practical, and the homeowner typically prefers to handle things in a way that best suits their living arrangements and relationship with the tenant.
We cover all of Utah County and the southern half of Salt Lake County. We do not manage commercial properties, but we manage most types of residential properties. There are a few exceptions: we do not manage homes that are more than 40 years old or rent out individual rooms within a home. We have a couple of videos that explain some of the reasons behind these exclusions: Renting Individual Rooms, and Risk Reduction Tips
Yes. We require a $300 owner reserve, which is waived for owners with multiple units.
This is your money, held in a trust account and reflected on your monthly owner statement. It helps cover occasional expenses, such as maintenance, without delays. If funds are used, the reserve is replenished from the following month’s rental income.
Owner Portal Login
Owner Videos
Help, I Need My Rental Filled
What to Charge for Rent
How to Screen Tenants
Attorney Retainer Program
Our Commitment
- Integrity: Honesty and hard work to help provide the best result for your property.
- Experience: Having been in business since 2005 we’ve managed hundreds of properties. With our knowledge and foresight we can prevent a lot of problems with proper management.
- Fast response time: We will always respond to your needs and we jump right in to resolve problems.
What Our Owners Think
Our Blog

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